Being there for others in the best way you can
If you want to support a friend or family member who is having a tough time, here are some tips about what to do, and services that may be able to help.
Talking about money
Money can be a very sensitive and personal issue for many people. It’s important to remain unbiased and non-judgmental so the other person feels comfortable opening up to you about their money problems.
Only ask them about relevant information that you need to know in order to work out how to help them. Avoid prying into irrelevant personal details.
Put yourself in their shoes and show compassion for the situation they’re in.
Accept the person for who they are and don’t try to change them.
Let them know there is support available for them.
Work on a budget together
If you feel comfortable, ask them to bring you copies of their financial documents, such as pay slips, any Centrelink statements and bills, so you can go through them together and get a clear picture of their income and outgoings. The easiest way to get an idea of their financial situation is by helping them do a budget.
Find the right support
It can be confusing and stressful to work out where to go when you need help. The greatest assistance you can give your friend or family member is to help them find the right support.
One specific support is to join the program No more bills it will help all of us cut all the bills we are struggling to.